Holiday Workshop and Shipping Schedules
We will be closed October 31, 2019 – November 18, 2019
HOLIDAY TURN AROUND TIME:
I'm committed to handmade fresh, made from scratch, products of the highest quality and always pack your orders with the greatest care. As a one-person operation this means order processing can take time. I think you will find Dreaming Tree's handmade magic worth the wait!
Turn around time is 14 business days and does not include weekends or holidays. Except for Winter Release/Winter Sale orders, orders placed between 11/29-12/2/19 (see below for their turn around time).
WINTER RELEASE ORDERS/Winter SALE (ORDERS PLACED BETWEEN 11/29-12/2/19 :
Due to volume Winter Release/Winter Sale orders will not ship within the 14 business day turnaround time. They will ship no later than December 20th. As always you will receive an email with tracking info when your order ships, make sure to check the email you ordered under and your spam folder. I am not responsible for USPS delays, once your package is in their hands there is nothing I can do to expedite the process or make them deliver on time.
Turnaround time is the time from when your order is placed until it is shipped. Normally orders are processed & shipped Monday through Friday (this does not include transit time from USPS to your doorstep). If you order on Friday after 4pm EST, Saturday or Sunday processing time does not begin until the next business day: Monday. Made fresh items such as lotions and scrubs are made to order and may require additional processing time. Please be aware orders placed during holiday seasons and sales may require extra processing time. We will be sure to notify you if there are any delays.
HOLIDAY ARRIVAL ORDER CUT OFFS:
International Orders: After many years of experience I feel like I can no longer guarantee holiday arrival for international orders. USPS and customs are just variables I can't control. Obviously, the earlier you order the better your chances are.
US Orders: Last day to order for Holiday arrival is 12/10/19 12pm EST
We will close for the year 12/20/2019. All orders placed before this time will ship by 12/20/19. Any orders placed after this time will not begin processing until 1/24/20 and be subject to our regular turn around time (14 business days) starting then.
Thank you so much for your support! I hope! you have a fantastic holiday season!